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Home > Sales and Refunds


 All sales are subject to the present general conditions listed below which prevail over any other stipulation emanating during the purchase. Any command addressed by the purchaser carries his adhesion without restriction nor reserve on the present general conditions of sale. All orders carried out by the purchaser must adhere to these terms.


> Orders
The orders placed by the intermediary of the Web site engage the purchaser as of the acceptance of order given by the purchaser on the Web site Information, photographs and graphics of the catalogues are only indicative and engage the merchant by no means.

From the moment the customer submits his order, it is considered having accepted with full knowledge of the facts and without reserve the prices, volumes and quantities proposed with the sale and ordered.

> Price
The selling prices of the products are those in place at the time of the booking of the command, a side from transport charges.

The selling prices of the products online can be modified can be modified at any time by the occurence of external events.
The shipping charge are the responsibility of the customer and are invoiced in addition to the price of the products according to the amount of the order.

Shipping charges will be indicated to the customer when the order is placed.

> Payment
Except particular stipulation, the products are payable with the command. Any sum paid by the Customer before the delivery of the product constitutes an installment on the selling price definitively had by the Customer.

> Delivery
The delivery is carried out as of provision of the product to the Customer. It is up to the Customer to check forwardings on arrival and to make all reserves and complaints which would appear justified.
If the delivered products are not in conformity in kind or in quality with the specifications indicated in the delivery order, the Customer must, hardly of forfeiture, to formulate his complaints in the eight (8) days after delivery.

> Reserve property
The salesman preserves the property full and whole market products until the perfect payment of the price, principal, expenses and inclusive of tax.

The transfer of the risks relating to the product will be carried out during the handing-over to the conveyor of the ordered product. It thus rests to the Customer to contract with his expenses, an insurance, in order to cover any risk, in particular degradation and loss.

> Guarantees
The market products profit from a guarantee of the manufacturer. Are excluded from this guarantee, all produced modified or repaired by the purchaser or any other unauthorized person expressly by the salesman, like all the products being the subject of a contract of specific assistance and maintenance.

Any return of the product to the above mentioned guarantee voucher must be the subject of prior agreement by the salesman. For this purpose, the purchaser will contact the after-sales service of the salesman by formulating his request by electronic mail. If the product is recognized like defective, the salesman will transmit to the purchaser a number of return of product.

The defective product must be turned over in its packing of origin and be accompanied by the number of return of product communicated by the salesman. All the expenses and risks related to the return of the product are the responsibility of the purchaser.

> Data processing and Freedoms
Pursuant to the data-processing law and freedoms of January 6, 1978, the Customer has a right of access and of correction to the data relating to it and preserved by the merchant.

 

 
Copyright © 2005-2006 Covertec. All Rights Reserved. Take a look at our Terms and Conditions for more informations.